Privacy Policy

Information we collect

We may collect information you provide directly, including your name, phone number, email address, service address, preferred appointment details, property or HVAC-system information, and the contents of messages or service requests. If you communicate with us by phone, email, form, or text message, we may keep a record of that communication.

When you use the website, we and the providers that operate it may automatically receive technical and usage information such as your IP address, browser and device type, referring page, pages viewed, approximate location derived from an IP address, cookie identifiers, and dates and times of visits.

How we collect information

We collect information from you, from your interactions with the website and our communications, and from service providers that help us operate forms, scheduling, hosting, analytics, maps, reviews, and communications. A financing application opened through this website is completed with GoodLeap and is governed by GoodLeap’s own privacy practices.

How we use information

We may use information to respond to inquiries; schedule, provide, and follow up on HVAC services; prepare estimates and communicate about appointments; operate and improve the website; maintain records; prevent fraud or misuse; protect our business, customers, and systems; comply with law; and send communications you have requested or agreed to receive.

Cookies, analytics, and browser signals

The website and its providers may use cookies, pixels, local storage, and similar technologies for essential site functions, form operation, security, analytics, and understanding website performance. You can control many cookies through your browser settings, although disabling them may affect site features.

Because there is not a universally accepted standard for browser “Do Not Track” signals, the website may not respond to them. Where required by applicable law, we will process legally recognized browser-based opt-out signals, such as Global Privacy Control, in accordance with those requirements.

How information is disclosed

We may disclose information to vendors and contractors that perform services for us, such as website hosting, customer-relationship management, form processing, communications, scheduling, analytics, and technical support. We may also disclose information when required by law, to respond to lawful process, to protect rights or safety, in connection with a business transaction, or with your direction or consent.

We do not sell personal information for money. We do not share mobile numbers, text-message originator opt-in data, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We may provide such information to vendors that help us deliver messages and customer support on our behalf, subject to appropriate use restrictions.

Text messages and email

If you consent to receive text messages, message frequency may vary and message and data rates may apply. Reply STOP to opt out of text messages and HELP for help. You may unsubscribe from eligible marketing emails using the link in the message or by contacting us. Service-related communications may still be sent when needed to respond to your request or manage an appointment.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and warranty records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards intended to protect information. No internet transmission, electronic storage system, or security measure can be guaranteed completely secure.

Your privacy choices

You may ask to access, correct, or delete personal information we maintain about you by contacting us. We may need to verify your identity and may retain information where permitted or required by law. You may also manage cookies through your browser and opt out of eligible communications as described above.

California privacy rights

California residents may have rights under applicable law to know about, access, correct, or delete certain personal information; to opt out of certain sales or sharing; to limit certain uses of sensitive personal information; and not to receive discriminatory treatment for exercising privacy rights. These rights apply only when the relevant law covers Air Solutions and the particular information or activity. To submit a request, contact us using the information below. An authorized agent may submit a request where permitted by law, and we may request information needed to verify the request or the agent’s authority.

Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided such information, please contact us.

External websites

The website may link to third-party websites or services, including GoodLeap, Google Maps, social networks, and review platforms. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

Changes to this policy

We may update this policy periodically. We will post the revised version on this page and change the “Last updated” date. Material changes apply prospectively to the extent required by law.

Contact us

For privacy questions or requests, contact:

Air Solutions Heating and Cooling
373 N Walch St, Porterville, CA 93257, USA
[email protected]
(559) 791-5939

For the rules governing use of this website, please review our Terms of Service.